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If you were logged in to your account before reinstalling, your progress is saved on the server. Simply sign in with the same account after reinstalling and your tower will be restored. Progress is not saved if you played as a guest without creating an account.

On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

First, try closing and reopening the App. Your purchase is tied to your App Store or Google Play account — if the issue persists, contact us below with your order number and we'll resolve it promptly.

Yes. Your progress is linked to your account, not your device. Sign in with the same email or Google account on your new device and everything will sync automatically.

Send us a message below with the subject "Delete my account" and include your registered email. We'll permanently delete your account and data within 30 days.

Cities are groups of players whose towers contribute to a shared city level. You can join or create a city from the Cities tab. Your tower's progress adds XP to your city, which unlocks city-wide bonuses for all members.